Definition of Commercial Address
Commercial addresses are those defined by our freight carrier as commercial sites. Typically these addresses are commercially zoned buildings. Most commercial sites have tractor-trailer access and a loading dock.
Definition of Residential Address
Any business being operated from a home, apartment, or other dwelling where people live on the premises is considered to be a residential address. Home based businesses and farms are considered residential by our freight carriers. In most cases, our freight carrier will contact you to make an appointment before delivery is attempted to a residential address.
Liftgate service is required for those addresses not equipped with a loading dock or a forklift. Freight Carriers will not let you roll the tires off the truck and are not allowed to assist you in unloading besides lowering the liftgate. Failure to add liftgate service to your order when required will cause further delays as the freight company will require authorization from us to add it.
This option is required for limited access locations(schools, government bases, etc.) or locations where the delivery will need to be done inside a building.